Usability and User Experience Management

Kewnode is currently developing a comprehensive UX platform that will enable Marketing and Media agencies to manage usability and user experience online through a single web-based application.

What is SiteQuality™ UX?

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SiteQuality™ is a User Experience Management (UX) system designed to improve usability, profitability, revenue, and customer satisfaction. It helps you improve eBusiness performance by creating high quality work, through better understanding of a website and its customers.

From creating usability tests, to measuring user experience - with SiteQuality you can manage it all using only your web browser. With its extremely powerful reporting features, you can analyse how effectiveness, efficiency and satisfaction ratios evolve over time, providing key usability and user experience information.

You can finally analyse user experience on an ongoing basis and perform comparative analysis of result. This is critical to understand the strengths and weaknesses of a website.

Competitive advantages

SiteQuality™ is the only solution you need if you want to understand what a customer thinks, feels, wants and experiences with regards to your Website. Standard Web analytics tools are just not good enough to test, measure and manage usability and customer experience. SiteQuality offers additional and necessary information to complement other methods.

How can you benefit from investing in SiteQuality™?

Improve usability, productivity and customer satisfaction.
Analyse user experience on an ongoing basis.
Perform comparative analysis of results.
Complement other research methods, such as web analytics.
Identify profitable products and services by systematically analysing the way your customers behave.
Find weaknesses and pinpoint specific areas of a Web site that require modifications.
Reduce lifecycle costs by improving communication between Developers and Project Managers.

Key features:

Market Research
Professional Evaluation
Usability Testing

Survey Manager
User Journey Monitoring
Usability Reports